Regional Sales Manager - NY
Location: Remote, New York based.
About Us:
Bai Zhen Tang USA Co. Ltd. is a dynamic and customer-focused Food company dedicated to providing exceptional products/services and creating outstanding shopping experiences. We are looking for enthusiastic and customer-centric Sales Associates to join our team and contribute to our commitment to excellence in sales and customer service.
Job Summary:
As a Sales Associate at Bai Zhen Tang USA Co. Ltd., you will be a vital part of our sales team, responsible for delivering exceptional service to our customers, driving sales, and fostering positive customer relationships. Your responsibilities will also include effective communication with suppliers around the world, making English and Chinese language skills a crucial requirement. You will play a critical role in ensuring a memorable and satisfying shopping experience for all our clients. This job is currently remote. You will be overseeing NY operation. With the possibility of working in a New York Office.
Key Responsibilities:
1. Customer Interaction: Greet and assist customers in a friendly and professional manner, providing product information, answering questions, and guiding them through the purchasing process.
2. Sales Targets: Meet or exceed individual and team sales targets by effectively communicating the value of our Food products/services and closing sales.
3. Product Knowledge: Maintain in-depth knowledge of our Food products/services, stay updated on new arrivals, and effectively convey features, benefits, and differences to customers.
4. Point of Sale: Operate cash registers, handle transactions accurately, and maintain a clean and organized cash wrap area.
5. Merchandising: Assist with visual merchandising, ensuring the store is attractive, organized, and all Food products are properly displayed.
6. Stock Management: Monitor inventory levels, assist with restocking shelves, and report inventory needs to management.
7. Customer Support: Address customer inquiries, resolve issues, and provide after-sales support as needed.
8. Supplier Communication: Effectively communicate with suppliers around the world, requiring proficiency in both English and Chinese.
9. Loss Prevention: Follow company policies and procedures to prevent theft and maintain store security.
10. Team Collaboration: Work collaboratively with team members, provide assistance when required, and contribute to a positive work environment.
11. Promotions and Upselling: Promote sales and special offers, upsell complementary Food products, and encourage customer loyalty.
Qualifications:
- High school diploma or equivalent (associate's degree or relevant sales training is a plus).
- Previous retail or sales experience is preferred but not required.
- Excellent communication and interpersonal skills.
- Proficiency in English and Chinese, enabling effective communication with suppliers around the world.
- Customer-focused with a strong desire to provide outstanding service.
- Enthusiastic, energetic, and a willingness to learn.
- Basic math skills and familiarity with cash handling.
- Strong attention to detail and organizational skills.
- Ability to stand for extended periods and lift/carry moderately heavy items.
Benefits:
- Competitive hourly wage ($25-$30) with potential for commission or bonuses.
- Flexible hours
- Employee discounts on Food products/services.
- Health insurance, including dental and vision coverage.
- 401(k) retirement savings plan.
- Paid time off (PTO) for vacation and personal days.
- Training and development opportunities for career growth.
- A positive and team-oriented work environment.
How to Apply:
Interested candidates are encouraged to submit their resume and a cover letter that highlights their relevant experience and customer service skills, along with their proficiency in English and Chinese, to HR@chenxius.com. Please include "Sales Manger NY Application - [Your Name]" in the subject line of your email.
Bai Zhen Tang USA Co. Ltd. is an equal opportunity employer and values diversity and inclusivity within our team. We welcome applicants of all backgrounds and experiences.
Join our team as a Regional Sales Manager, where your bilingual skills and commitment to delivering exceptional customer experiences will be a valuable asset. We look forward to reviewing your application and the possibility of having you on board at Bai Zhen Tang USA Co. Ltd.